US County Status Updates
Update - KENTUCKY closed or delayed
Anderson, Bath, Boone,​ Boyd​, ​Bracken, Breathitt, Bullitt​, Campbell​, Carroll, Clark, Crittenden, Fayette, Fleming, Floyd, Franklin, Gallatin, Grant, Greenup, Hancock​, Harlan​, Harrison, Henderson,​ Henry,​ Jackson, Jefferson, Kenton​, Lewis,​ Madison, Martin, Mason, Menifee, Mercer,​ Montgomery, Morgan, Oldham, Owen, Powell​, Robertson, Rowan​, Shelby, Spencer, Trimble, Wolfe

WEST VIRGINIA closed or delayed
Boone, Braxton, Brooke, Calhoun, Clay, Doddridge, Fayette, Gilmer, Hampshire, Hancock, Hardy, Jackson, Jefferson, Kanawha, Lincoln, Logan, Marion, Marshall, Mason, Mercer, Mineral, Monongalia, Morgan, Nicholas, Ohio, Pendleton, Pleasants, Pocahontas, Putnam, Raleigh, Randolph, Ritchie, Roane, Tyler, Wayne, Webster, Wetzel, Wirt, Wood, Wyoming

Jan 07, 2025 - 16:02 CST
Investigating - Due to severe winter weather, many parts of the country have court closures and travel advisories. Parts of the following states are affected:
Arkansas
Illinois
Indiana
Kentucky
Missouri
New Jersey
Ohio
Pennsylvania
Virginia
West Virginia

Jan 06, 2025 - 14:53 CST
Monitoring - Automation is down. Expect delays until resolved.
Jan 07, 2025 - 15:52 CST
Update - Potential long term outage.
Dec 26, 2024 - 11:14 CST
Update - Automation is down. Court Runner Required to visit Courthouse on possible records.
Dec 18, 2024 - 09:32 CST
Monitoring - Automation is down as of 12/11/2024
Dec 17, 2024 - 15:13 CST
Update - We are continuing to work on a fix for this issue.
Dec 27, 2024 - 08:55 CST
Identified - District Court public access is down. There is currently no eta for restoration.
Dec 18, 2024 - 08:49 CST
Monitoring - Automation is down and staffing shortages are occuring. Expect delays in processing time of at least 7 days.
Dec 27, 2024 - 08:53 CST
Monitoring - Staffing shortages on searches with records. Expect 14-16 business day delay for statewide searches with records.
Dec 27, 2024 - 08:55 CST
Monitoring - Appling, Candler, Coffee, Columbia, Liberty, Long, McIntosh, Richmond, Thomas, and Toombs counties

Anticipate extended delays in these counties. Many roads and bridges are inaccessible, and power supply has been sporadic at best due to Hurricane Helene.

Dec 27, 2024 - 08:59 CST
Identified - Staffing shortages are occuring. Expect delays in processing time of 10 days for searches with records and possible records.
Dec 27, 2024 - 09:00 CST
Identified - Clerk assisted. Please expect delays for all searches.
Dec 27, 2024 - 09:01 CST
Investigating - IDs removed from public access. Searches with no name matches can be returned as clear very quickly.

Searches with name matches must be ordered through the clerks. Limited appointments, limited file pulls, and clerk shortages add to the extended backlogs. Expect delays.

Dec 27, 2024 - 09:02 CST
Past Incidents
Jan 8, 2025

No incidents reported today.

Jan 7, 2025
Resolved - This incident has been resolved.
Jan 7, 16:02 CST
Monitoring - Automation is down and minimal staffing over the holidays. Expect delays in processing time until mid-January
Dec 27, 08:52 CST
Resolved - This incident has been resolved.
Jan 7, 15:51 CST
Monitoring - Automation down due to a ransomware attack as of 12/10/2024
Dec 17, 15:16 CST
Resolved - Transition to new case management system is now completely up to date and functional.
Jan 7, 15:50 CST
Monitoring - Clerks have resumed criminal record searches. *However, the search will only be current through April 9th, 2024. Currently, there is no way to search records from April 10th to the present.
Dec 27, 08:58 CST
Jan 6, 2025
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Resolved - This incident has been resolved.
Jan 3, 12:06 CST
Identified - Automation is down for Rocky River Municpal Court only. Expect delays in processing time.
Jan 2, 10:25 CST
Jan 2, 2025
Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024
Resolved - This incident has been resolved.
Dec 30, 11:57 CST
Identified - Automation is down. Expect delays in processing time.
Dec 27, 13:45 CST
Resolved - This incident has been resolved.
Dec 30, 11:56 CST
Monitoring - Automation is down. Expect delays in processing time.
Dec 30, 09:04 CST
Resolved - This incident has been resolved.
Dec 30, 09:04 CST
Monitoring - Automation is down. Expect delays in processing time.
Dec 27, 08:51 CST
Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024
Resolved - This incident has been resolved.
Dec 27, 08:56 CST
Monitoring - Very limited court access by clerks. Court is only allowing 5 searches per day.
Dec 17, 15:08 CST
Dec 26, 2024
Resolved - Now processing as normal.
Dec 26, 14:04 CST
Identified - Automation is down. Expect delays in processing times.
Dec 26, 11:16 CST
Resolved - Now processing as normal.
Dec 26, 14:04 CST
Identified - Automation is down. Expect delays in processing time.
Dec 26, 11:19 CST
Resolved - Processing as normal.
Dec 26, 11:13 CST
Monitoring - Automation is down
Dec 17, 15:03 CST
Resolved - Processing as normal.
Dec 26, 11:13 CST
Identified - Automation is down. Expect delays until resolved.
Dec 20, 10:11 CST
Dec 25, 2024

No incidents reported.